• Main responsibilities:
o Oversee supplier relationships to ensure all suppliers meet and maintain delivery, quality and margin expectations. Communicate with them regularly to clarify all priorities and technical details
o Work closely with manufacturers, manage production timelines
o Constantly review and implement new processes and structures to improve organization, communication and effectiveness
o Ensure that costing and margin targets are met across the department each season
o Update Production deliveries docs weekly, scheduling 100% QC
o Ongoing assessment of existing supplier base and sourcing of new suppliers that offer competitive pricing, good quality product in line with margin requirements and order volumes
o Set quality standards for suppliers and internal quality standards
o Sales analysis, identifying best sellers and outsiders
o Conduct costing on all levels from development to production

• Monitor physical cash on hand to meet daily withdrawals by customers and to ensure that by end of the day cash on hand is balanced.
• Check physical cash balance of all tellers against their teller cash register together with the cash vouchers as to ensure that they are properly discharged.
• Supervise the outward and inward local clearing cheque to ensure that they are presented properly.
• Monitor all cleared cheques that good for payment and to return the unpaid cheques to NBC, if any.
• Monitor all Remittance’s paper test and proceed to Centralized Operation Department for SWIFT purpose.
• Check on validation for Banker’s Cheque.
• Check on validation for outward TTs.
• Ensure all outward TTs are properly tested under Part II by officers before emailing/faxing to Centralized Operation Department.
• Update the details and follow up form Receipt & Payment.
• Cross-sell Maybank products to potential customer.

• Perform investigations on transaction monitoring alerts and KYC alerts.
• Assist to prepare periodic financial crime reports and to promptly submit to managements and regulators.
• Assist to ensure that all regulatory and AML/CFT requirements/policies introduced by the Bank are implemented, subject to relevant customization to suit business/operational requirement.
• Assist to supervise the compliance surveillance/ testing/ reviews on periodic basis to ascertain the level of compliance within the Bank through onsite and desktop reviews in regard to AML& CFT, Sanctions and Anti-bribery & Corruption agenda.
• Lead initiatives within the Bank with regard to moral and ethical issues through ongoing communication and training.

• Market and process consumer and commercial loans in achieving the branch financial targets in loans and advances and assist in internal controls in credit are adequate and in compliance to the Bank's policies to ensure smooth work flow.
• Ensure prompt loan repayment and interest servicing.
• Timely issue Letter of Offer and acceptance by customers.
• Ensure loan applications are processed within the Bank’s guidelines.
• Monitor utilization of credit facilities within sanctioned limits and in compliance with conditions f approval imposed.
• Renew the application for Accommodation (AAs) in timely manner.

• Construction progress
• Solving technical problems
• Review task require request to/from other department/contractor including drawings materials, specification, method statement schedule reference requirement make sure the job priority deliver time the team get job done
• Meet and discuss with clients/contractors about job process
• Other tasks assigned by manager

• Architecture design, interior design
• 3D perspective Design & Rendering
• Interpreting clients’ business needs and developing concept to suit their purpose
• Perform simple quantity survey on related works
• Site
• Other tasks assigned by manager

• Assist to review and monitor implementation of proper compliance with relevant laws, regulations and Prakas.
• Review and monitor the effectiveness of implementation of Anti-money Laundering and Combating the Financing of Terrorism.
• Review transactions in connection with compliance such as new deposit openings, remittances if any, and make a proper report of status and discrepancies, if any.
• Prepare regular cash transaction report to NBC-CAFIU.
• Investigate suspicious transactions in connection with AML and CFT.
• Investigates compliance breaches and whistleblowing cases and ensures fair treatment of ethical complaints.
• Prepare FATCA report to Internal Revenue Service.

• Respond customer’s calls and messages (in social media channels, emails and the Bank’s website) by following the given standard script and the standard of customer service of DGB Bank.
• Ensure that the responds of messages (social media channels, emails and Bank’s website) is provided on time.
• Handle and resolve customer issues or complaints and/or identify the priority issues/complaints to the right key person in-charge.
• Register complaints into system in accurate manner.
• Provide customers the product and service consultations, specifications, terms and conditions.
• Act as a focal point to refer customers to related teams of the bank product for further cross-selling and achieve sales target.
• Complete call logs and prepare call reports on the timely manner.
• Contact businesses or private individuals by phone to survey about the service provided by DGB Bank.
• Keep up to date with DGB’s products to ensure superior product knowledge.
• Handle tasks assigned by Manager.

• Managing and maintaining efficient ATM services and card operations.
• Planning and scheduling the installation, de-installation and relocation of the ATM machines nationwide. Planning and scheduling the execution of merger acquired ATMs.
• Support the company’s ATM operation and the ATM maintenance program.
• Establishing a set of goals for the ATM Unit and monitor on daily process of ATM units.
• Coordinating with data processing, outside vendors and other operational areas as required.
• Ensuring the proper display of ATM signage regarding compliance.
• Promoting and maintaining a secure and safe working environment within the ATM Operation in line with bank policy.
• Keeping informed of new developments or idea that would affect the ATM system through publications and occasional outside visits and meetings.
• Ensuring the branch staff is familiar with the capabilities of the ATM system and card operations to effectively market the service to customer.
• Capable of working effectively and productively with subordinate team members.
• Preparing periodic report regarding to the utilization and performance of the ATM operational process.

• Prepare the Guidelines and Procedures of International Fund Transfer and Local Fund Transfer such as Inter-Bank Transfer, FAST, RFT, BAKONG and alliance partners.
• Prepare daily operations reports of Local and International Fund Transfer, ITRS, PSD and other related reports which are required by management and regulatory bodies.
• Review and approve the daily transactions of Local and International Fund Transfer.
• Verify and reconcile Nostro and Vostro accounts to ensure that all daily transactions are corrected.
• Supervise and support subordinates and operational staff of the branches regarding to the implementation and compliance of Remittance Guideline/Procedures, KYC, CDD, EDD, AML/CFT policy and other related regulatory requirements.
• Ensure that all requirements report such as ITRS and PSD reports are submitted to NBC on time.
• Visit branches every quarterly for monitoring and training of remittances products and services to branches’ staff.
• Solve all issues related to the payments/settlements with correspondent banks in a timely manne
• Report suspicious customer transactions to Compliance Department, if any.
• Perform other duties as required/assigned by the management.