Job Requirement
• Master of Business Administration, preferably in marketing management and hospitality.
• Minimum of three-year experience in the customer service job, marketing management, or operation.
• Good command of English language both speaking and writing.
• Good presentation skills.
• Good command of computer (Ms. Office, Internet & E-mail, & Ms. Project).
• High level of diplomacy & confidentiality required.
• Good knowledge of creative customer service, marketing, and operation development and complaint handling.
• Strong organizational, communication, report writing, decision making, conflict solving, facilitating skills and good interpersonal skills.
• Ability to manage multi-project simultaneously, with attention to details timelines, the company-wide context for decision and legal implication.
• Demonstrates ability to work independently, trustworthy and collaboratively.
• Strong commitment to diversity.
• Good communication and strong interpersonal skills.
• Self-managed, self- motivated and highly responsible.
• Good leadership and management skills.
