• To build a database of clientele and increase the exposure of products throughout Cambodia and work with PR and branding companies to maximize the PR opportunities and expose the brand where possible
• To set up a sales and marketing plan and budgets for each financial year and ensure that it is implemented
• To oversee all incoming enquiries direct/indirect and ensure that each one is handled in a proper and efficient manner
• To ensure that the database is created, built up and updated
• To build strong working relationships with the front and back management
• To event manage all appointed sponsored events and wherever possible up sell on these event
• Create, deliver and measure promotional activities, including staff incentives
• Create and implement sales/forecasting and budgeting plan
• New market and new customer's development, enlarge products sale market
• Responsible for market information collection and competitor analysis;
• Cooperate with marketing team for promotion or any proposal actives to potential depots
• Establish sales team who can handle channel, and depots customers. Identify market opportunities and new customers to win new business.
• Lead customer relationship management work, keep good and long-term relationship with key customers. Leverage all sales channels to build a healthy distribution system.
• Prepare monthly/quarterly sales order and sales forecast report. Be responsible for order, hit rate and other target, submit sales data to management and HQ monthly or after back from trip.
• To attend weekly management meetings to discuss operational, financial and day to day management issues and to build a strong management infrastructure- (Ideally)
• Work closely with operation team to make sure stock balance (in stock products)and smoothly delivery for individual depot.
• Other tasks assigned by Top Managements

• Promote and sell the financial products and service to clients
• Liaise and build good cooperation with local authority, partner, and all stakeholder
• Help customer by answering questions and responding to any requests
• Solicits potential and existing clients in accordance with the guidelines, policies, and procedures
• Collect client information, prepare and submit loan documents for assessment
• Analyze and interpret financial statements of borrower’s business, cash flow, and family status in order to access the repayment capacity and financial soundness of the borrowers
• Conducts sit visit of secure collateral and valuate the collateral value by follow guideline
• Training and Educating the credit rule and policies strictly to borrowers before processing the loan documents
• Set up the plan with CCO, and BM for loan disbursement projection as monthly, quarterly and annually basis
• Adhere to high ethical standards, and comply with all regulations/applicable laws
• Network to improve the presence and reputation of the branch and company
• Closely monitor and follow up the borrowers on their business change or any problems then report to direct supervisor for taking early action on time. Ensure the loan repayment with 100% and on time follow up
• Performs other various duties as assigned

• Prepare legal document and submit to HQ for checking.
• Make appointment with lawyer for customer acceptance
• Review and re-check Loan Agreement, Hypothec Agreement, legal document, and Collateral/Security Documents before sending to authority/panel lawyer
• Controlling and monitoring Credit Committee Loan minute approving which send by Senior SME Lending Support at Head Office.
• Help Branch Manager to share Memo, guideline, and follow up with users to ensure that they are compliance
• Maintain customer information confidentiality.
• Recording and tracking client’s Collateral information into core banking system.
• Safe keeping all client’s documents such as Client Information, Loan Document, and Collateral/Security Document by following policy and procedure.
• Coordinate related works with Credit Admin HO.
• Coordinate with Credit Admin HO to monitor the expiration of insurance policies and renew the fire and life insurance.
• Others task as assign by supervisor.

• Monitor Loan Customers to be reviewed in the system and checking the review memo submitted by the branches
• Conduct review assessment
• To check and verify information completeness and accuracy for all credit reviews memo
• To check proper transfer and update of conditions and terms from previous approved Memo to the new review Memo
• To send reminder to branches on overdue reviews and to follow up with branches to ensure prompt review of existing credit facilities
• To assist in the CBC data checking and uploading
• Ensure that deviations from the Bank’s credit management processes/procedures/policies identified are reported to appropriate authorities and adequately addressed
• All other matters ancillary to the above and to perform any other related duties that Management may require from time to time.

• Promote saving, current account and deposit products.
• Assist planning and execute marketing strategy and preparation of marketing work.
• Manage/ organize/ support promotional activities, product launch, information distribution
• Oversee/ manage the servicing of customer accounts
• Cross sell other banks products-remittances, retail loans.
• Provide solution to customer’s financial needs.
• Deal proactively with the bank customers to fulfill their banking requirements and solve their queries efficiently.
• Assist in ongoing service related initiatives/projects
• Ensure staff is handling branch/customer inquiries in professional manner
• Monitor and track bank deposit rates and feedback for ALCO/ Treasury.
• Conduct customer satisfaction surveys and feedback program
• Cooperate with marketing officer to sell the bank’s product and services to the public.
• All other matters ancillary to the above and to perform any other related duties that management may require from time to time.

• Take the lead in promoting Company’s products and services to potential clients and local authorities.
• Liaise and build good cooperation with local authority, partner, and all stakeholder.
• Study to understand policy, procedure, and guidelines related to providing and collecting loans, and guide credit officer regularly.
• Assess local market conditions and identify current and prospective sales opportunities for Loan and none loan services.
• Train Micro Business Loan Officer how to inspect and analyze record and attitude of loan application in order to ensure that such borrowers are truly adequately qualified for loan, as stated in the loan policy, and that they can perform all requirements for loan security.
• Take part with Micro Business Loan Officer in explaining and educating the loan application about the credit policy and procedure in a way that the loan applicants are aware that the loan including principal and interest shall be repaid regularly according to the schedule in the loan contract.
• Review all loan documents which a Loan officer has made in order to ensure good, clear, accurate, and adequate implementation of the credit policy and guidelines of the higher management before submitting them to higher management for approval.
• Monitor and follow up customer repayment reports daily. In cases where there is a customer later repayment, it is necessary to arrange a Micro Business Loan Officer responsible for accessing the client's residential or business premises so that they can study and solve the problem in a timely manner, avoiding the debt being a serious debt.
• Participate in staff performance appraisal under its direct supervision.
• Advise Micro Business Loan Officers to be aware and take responsibilities to monitor the situation and the borrowers and properties mortgaged, at least once within 6 months.
• Day-to-day manage Loan Officers at the branch by follow up the individual staff Performance, Identify the Training need, provide supporting to improve their performance, and participate of the capacity building.
• Address customer and employee satisfaction issues promptly.
• Adhere to high ethical standards and comply with all regulations/applicable laws.
• Approve the loan by given authorization.
• Review loan reports and others.
• Perform other duties assigned by superiors.

• Market bank products to individuals and firms, promoting bank services that may meet customer’s needs.
• Prospect new clients and assist them for loan application.
• Analyze and interpret financial statements of the business in order to access the repayment capacity and financial soundness of the borrower.
• Conduct loan appraisal, collect detailed information (personal, business, and guaranties), and arrange to open new loan account.
• Prepare and execute loan application/credit memo.
• Monitor/follow up customer repayment daily and solve later repayment in a timely manner, avoiding the debt being a serious debt.
• Assess local market conditions and identify current and prospective sales opportunities for Loan products and others banks’ products & services.
• Bring out the best of branch’s personnel by providing training, coaching, development and motivation.
• Performs other various duties as assigned.

• Propose, plan and execute marketing strategies
• Promote Bank Products for both loans and deposits
• Liaise with potential clients and depositors
• Process loan and write up credit memo
• Assist to recover bad debt of the branch

• Acquire new customers
• Promote Housing loan to existing and new customers
• Identify and/or assess potential customers through collecting, analyzing and developing appropriate information necessary for loan assessment and write up credit memo
• Assist to recover bad debt of the branch
• Achieve sale target and comply to RAC policy
• Maintain and provide good service to clients
• Build good relationship with partners
• Prepare loan report for supervisor and/or manager
• Perform any other related duties that Management may require from time to time.

• To achieved the Car loan and P-loan yearly target that provided by bank
• Respond to collect the supported doc, site visit the residential working place and business premise, and prepare memo then submit to RLC for approval
• Initiate and establish business relationships with auto dealers, distributors, agents, and corporate partners etc. for referrals of customers to the Bank for financing under approved consumer credit product programs and convince them to become our partner by signing MOU. Such relationships will cover new and used cards, civilian, commercial vehicles and corporate companies etc…
• Quickly report the issues and problems arising from the referral arrangements to direct supervisor for any action so as to ensure the continuation of such relationships.
• Make regular calls and visits to dealers and cooperate partners to nurture and sustain dealer relationships.
• Assist to recover bad debt of the branch.
• All other duties and matters ancillary to the above that Management may require from time to time.