• បង្កើត និងអភិវឌ្ឍយុទ្ធសាស្ត្រលក់នៃប្រាក់បញ្ញើ ATM Card iPay User Merchant និងសេវាហិរញ្ញវត្ថុ ដើម្បីសម្រេចបាននូវគោលដៅអាជីវកម្ម និងធានាបាននូវ ការបំពេញតម្រូវការរបស់អតិថិជន។
• គាំទ្រគ្រប់ភាគីពាក់ព័ន្ធ និងសាខា ដើម្បីធានានូវផែនការប្រាក់បញ្ញើ ATM Card និងសេវាហិរញ្ញវត្ថុ សម្រេចបានតាមគោលដៅ។
• រៀបចំផែនការប្រមូលប្រាក់បញ្ញើ ATM Card និងសេវាហិរញ្ញវត្ថុរៀងជារៀងរាល់ថ្ងៃ ប្រកបដោយប្រសិទ្ធិភាពខ្ពស់ និងសម្រេចបាននូវគោលដៅរបស់ អិលអូអិលស៊ី។
• យល់អំពីអតិថិជនសក្ដានុពល ទីផ្សារ និងតម្រូវការចាំបាច់ ដើម្បីធ្វើផែនការសកម្មភាពចូលទីផ្សារថ្មី ប្រកបដោយប្រសិទ្ធិភាព ខ្ពស់។
• ចុះជួបអតិថិជនតាមទីផ្សារ និងបញ្ចុះបញ្ចូលដាក់ប្រាក់បញ្ញើ ប្រើប្រាស់កាតអេធីអឹម និងណែនាំ អំពីផលិតផលថ្មី របស់ អិលអូអិលស៊ី។
• រៀបចំរបាយការណ៍សរ៉ុបសង្ខេប ដែលបានទំនាក់ទំនងប្រចាំថ្ងៃ ប្រចាំខែ ប្រចាំឆ្នាំ ហើយធៀបនិងផែនការជាក់ស្តែង និងស្វែងរកនូវចំណុចខ្សោយដែលកំពុងប្រឈម និងដំដោះស្រាយឱ្យទាន់ពេល។
• ត្រួតពិនិត្យមើលនូវស្ថានភាពធ្លាក់ចុះនៃការលក់ ប្រាក់បញ្ញើ និងសេវាហិរញ្ញវត្ថុផ្សេងៗទៀតដែលអាចកើតមានឡើង និងរកដំណោះស្រាយ។
• យល់ពីចំណុចខ្សោយនៃផលិតផលប្រាក់បញ្ញើ និងសេវាហិរញ្ញវត្ថុ ដើម្បីធ្វើការអភិវឌ្ឍន៍ និងអតិថិជនពេញចិត្តកាន់តែខ្លាំង។
• រក្សាទំនាក់ទំនងជាមួយអតិថិជន ប្រកបដោយភាពរួសរាយ រាក់ទាក់ ស្របតាមគោលការណ៍របស់អិលអូអិលស៊ី ជាពិសេស បង្កើនការទំនាក់ទំនងល្អជាមួយបុគ្គលិក អិលអូអិលស៊ី ទាំងអស់។

• Formulate and execute innovative iPay User, aiming to achieve the business targets and improve customer experience.
• Monitor iPay User sales management and providing good collaboration with relevant parties to strategize building good relationship both private and public sector then distribute iPay User to target end-users.
• Promote actively LOLC's corporate identity, products and services through various educational institutions.
• Promote sales in low performance branches and newly established branches.
• Supporting RMs and BMs to develop plan for iPay Cambodia by monitoring the performance regularly to ensure the achievement of business goal.
• Interact with customers, providing iPay User training, and/or meeting with prospective and existing potential customers to identify the needs and iPay User solutions.
• Work with marketing team to create customer messages to communicate issues/ upgrades involving systems to minimize negative customer service impact.
• Conduct market analysis and research for existing and new potential iPay Users.
• Perform other tasks which assigned by manager.

• Train & provides the sale strategies to branches such as sale promotions through marketing activities in potential villages, communes, schools, and factory zones to attract the new and existing clients.
• Visit underperforming branches & calls to follow up and receive the calling with all financial sales advisors, Head Financial sales advisors, and Branch Managers for sale consultations, obstacles and solution to overcome the weaknesses.
• Prepares and leads special promotion plans for general business & Asset Backed products.
• Guides and leads all financial sales advisors, Head Financial sales advisors, and Branch Managers to make a good relationship with the business stakeholders/community in the area.
• Conduct the field visiting, direct and guide staff, BMs on how to achieve plans.
• Perform other tasks assigned by Chief Channel Officer & Head of Business Department.

• Develop and implement LOLC marketing and branding strategies to promote the institution and its financial services.
• Contribute to long term marketing plans and strategies.
• Active involvement in planning, advertising, promotion, public/media relations of LOLC products, services and brand name.
• Institute measures to create popular awareness of the products and services being offered by LOLC (e.g. newsletter, signage, billboard, e-mails, web-site content, presentations and reports).
• Instruct Marketing/Creative Designer to enhance LOLC’s brand and develop branding strategies.
• Continuously monitor and analyze brand, competitive, and customer trends to enhance LOLC’s brand equity and marketplace performance.
• Develop and produce appealing and engaging materials in a variety of mediums (e.g., newsletters, brochures, billboards / signage, e-mails, website content, presentations, annual reports, etc.).
• Develop partnerships and sponsorships for publicity events such as contests, summits, awards.
• Work on customer service controlling in head office and branches.
• Deal with customer service complaints.
• Design both interior and exterior for LOLC’s offices/buildings.

• To support the department where the trainee be selected
• To be trained and build capability base on the employee talented and knowledge
• To assist on the job duties as in each department
• To assist on making report for monthly and weekly

• Review loan purpose and Standard Credit review
• Monitor credit quality in order to study the crisis arising problems with finding a good solutions and action ensuring timely
• Assess the adequacy and adherence to loan policy and procedure and ensure that loan portfolio complies with federal and state regulation
• Actively manage the annual credit review plan and revise plan to development
• Development of loan review scope and testing approach for assigned review
• Monitor and evaluation with credit analyst for customer business or collateral location with guideline that have been put into practice by management
• Coordinate with internal departments, branches or processing of trade transaction
• Other task assigned by superior

• Assist Manager to fulfill the assigned task
• Assist Manager to prepare internal policy, guideline, and procedure of the team.
• Cooperate with Credit Team in analyzing and identifying credit risk to client proposal.
• Workout with Credit Team to review and rescore for any change of client risk disbursement to client.
• Mater related to planning, promotion, management, reporting of following-up credit management system.
• Matters related to management and supervisor of rule, guideline, field manual on follow-up credit management.
• Matters related to management and improvement of follow-up credit management process.
• Matter related to loan write-off, and collection delegation duties in general.
• Metter related to management and disposal of assets acquire for repayment of loan.
• Matters related to implementation of legal proceeding for loan collection.

• To analyze all credit/extension proposals of clients
• To make sure all credit policies, procedure and regulatory compliancy standards are meet
• Follow up and request supporting document from loan marketer
• Sharing and training credit policy to branch
• Assist manager related to CBC Report (Data upload and request)
• Conduct site visit customer’s business and collateral
• To verify or reassess the collateral value to secure loan
• Check loan request proposal for finding the possibility to repayment capability and recommend to supervisor
• Guide to Loan Marketer to ensure clear understanding of all content update procedure and policies implementation
• Provide training on products and service for new staffs
• Supporting to loan admin team to process loan agreement
• Prepare weekly/monthly / yearly report for management

• Manage and check on staff analyze all credit/extension proposals of clients.
• Manage and control the department operation to make sure all credit policies, procedure and regulatory compliancy standards are meet.
• Check and manage related to CBC Report
• Establish and create work flow and procedure for loan processing and propose to management
• Check loan request proposal for finding the possibility to repayment capability and recommend to credit committee for approval
• Checking and manage all kind of collateral to verify or reassess the collateral value to secure loan
• Coaching and guide to Loan Marketer to ensure clear understanding of all content update procedure and policies implementation
• Provide training on products and service for new staffs.
• Prepare weekly/monthly / yearly report for management

• To Promote all bank’s product and services to either new customer or existing customer
• Set up business strategy and marketing program to fulfill the target and plan
• Preparing loan document follow policy and loan procedure
• Develop products and services according to the customer need
• Establishing and maintaining effective relationships with new and existing customers
• Resolving customer problems and complaint
• Responsible for monitoring staff’s customer interaction to ensure customer focused behaviors/service standards are followed
• Ensure that regulatory compliancy standards are met
• Negotiate rate and charge with customers
• Analyze all credit proposals of clients and recommend to Credit Team for approval
• Manage and control for full principal and interest collections
• Manage and control NPL cases
• Prepare weekly/monthly/yearly report for management