1. Carry out daily service work of the company's product technology, including solving customers' doubts and problems in product application remotely or on-site;
2. Communicate with customers, track the operation status of products in projects, handle major after-sales service complaint calls, timely know and receive customers' feedback; collect, analyze and deal with problems, provide regular reports and after-sales service;
3. Develop and maintain relationship with customers, participate in and implement customer service plans, be responsible for meeting customer after-sales needs, solving customer problems and improve customer satisfaction;
4. Participate in the construction of the department's after-sales service system and process optimization, train and empower cooperation partners and team members.
5. Be responsible for the management and inventory of after-sales spare parts

• Bachelor Degree or other related.
• 1or 2 years experience in logistic Industry will be appreciated.
• Can speak English or Chinese is advanced.
• Pro-active and Excellent build up with customer relationship.
• Honest, Flexible and good attitude.

None

None

• Bachelor Degree in Marketing or other related.
• At least 2-3 years experience in logistic industry will be appreciated.
• Can speak English or Chinese is advanced.
• Pro-active and Excellent build up with customer relationship.
• Honest, Flexible and good attitude.

• Establish and maintain good relationship with distributor, and Route Sales Dealer Team.
• Regular follow up distributor sales activity, sales performance, supply and inventory status.
• Execute Sales strategy to boost up the Route Sales.
• Perform marketing Plan to approach dealer purchase from distributor.
• Regular follow up dealer activity, Stock status, Sales Performance, Dealer inquiry and support Dealer development.
• Communicates, deals and handles distributor & Dealer marketing activity, monitor campaign sales program and feedback market information.
• Conduct dealer visit program to develop new dealer network and expand sales channel. Prepare Weekly Sales Report and update market trend / competitor information to Distributor / Sales Manager / General Manager

• Installing and configuring computer hardware, Software, Systems, Networks, Printers, and Scanners.
• Monitoring and maintaining SAP, Computer Systems and Networks. Management of IT Asset Inventory.
• Responding in a timely manner to service issues and requests.
• Setting up office equipment (PC, Email address, etc) for new joiner.
• Repairing and replacing equipment as necessary.
• Other Tasks assigned by managers.

• Achieving/exceeding set saes targets.
• Support a group of customers’account.
• Develop, expand and sustain distribution nextwork and enhance excellent relationship to business partners and customers.
• Provide system design, other sales support to customers and market Daikin brand image professionally.
• Executive sales and marketing activities, plans & strategies .
• Adhere and comply with SOPP guidelines.
• Cost effectiveness and control.
• Perform any other duties directed by the Manager.
• Work with all business partners closely, to gain their trust and confidence to use Daikin AP Products in their HVAC requirements.
• Provide sound technical support and total air conditioning solution to all sales enquiries/project bids/tenders;equipment selection to designing; pre to post sales assistance, etc.
• Assist in corporate activities – e.g. Seminar on Product Launching dinner, company activities etc.
• Gather feedback on competitors’ activities for Marketing Dept.
• Gather and follow-up on product quality issue with Product Development or Field Service Executives/Technicians until problem is resolved.
• Work closely with and monitor sub-contractors’ engineering and installation work progress at project sites – assisting in installation progresses and contract requirements are met.
• Take up new challengaes and additional responsibilities, includes non-core/non-related functional roles.
• Safety at work & worksites at all times.
• Perform and commit to other duties and activities assigned by the Management as and when necessary.

• Establish and maintain good relationship with developer, consultant, architect, and owner.
• Visit and make presentation on company profile and product to developer, consultant, architect, Contractor and owner for spec-in Daikin Brand.
• Propose preliminary design and budgetary quotations/tenders for costing information.
• Provide technical support & technical specification to customers on a timely basis.

• Establish and maintain good relationship developer, consultant, architect, contractor, owner and project dealer, especially in project management team members.
• Control the company’s costing and enhance the company’s projected profit target.
• Identify potential projects and propose effective solutions for air-conditioning system & design.
• Obtains quotations/tenders for costing information and seek for assistant manager/branch manager approval.
• Communicate, deal and handle customer, work inquiries/job progress and desired standards of customer requirements.
• Undertake site planning or progress inspection on the site project.
• Propose preliminary design and budgetary quotation for different application & solution.
• Provide technical support & technical specification to customers on a timely basis.
• Manage equipment delivery and payment collection based on project specification and schedule.
• Submit Visitation Report and Monthly Report to Assistant Project Manager & Project Manager.