• Be responsible for engaging with new payment gateway integration.
• Be responsible for quality and speed of all Premium allocation, collection and suspend management.
• Be responsible for accuracy premium transaction.
• Work closely with bank partners to improve premium collection rate and make convenience for customers.
• Manage Suspend balance.
• Manage and increase the effectiveness and efficiency of Support Services, through improve Premium collection and Handling and/or clarify policy holders/agent’s complaints about premium collection.
• Take part in building payment gateway by support on with payment agreement, Testing UAT, Production
• Manage arrangement of the resource to ensure handling the workload of team e.g., create receipt, premium deduction, refund payment.
• Manage team’s performance and development and ensure their behavior reflects the values of Prudential (Cambodia) Life Assurance PLC
• Provide coaching and direction to the team and empower staff to achieve their best capability as well as developing and maintaining an open, honest, and satisfying team environment.
• Perform other tasks as assigned by Management.

• Card Fraud Risk and Dispute officer is responsible as following:
o Handle and manage card transaction dispute/chargeback with other Bank,
o Communicate disputed/chargeback transaction information with cardholder/merchant,
o Monitor and manage card transaction fraud risk,
o Regular reporting of chargeback/disputed transaction internally and to Master Card and Visa
o Other tasks assign by line manager

• Manage on employee time attendance record for all staff with tracking report and submit to C&B Team
• Manage on leave management and HRMS system management
• Assisting on HR compliance such as MoLVT system, request Foreign Labor Quota, and Employment Work Permit for expat
• Manage on employee’s personnel profile, prepare checklist and follow up for the pending documents
• Ensure new employee information into the HRM system timely
• Conducting on board process, inform and announce new employee to each department’s buddy and all employee
• Preparing announcement to all employee and/or the public stakeholder about Holiday Notice
• Issuance HR letter such as employee reference request for expatriate extend visa, and invitation letter
• Reviewing on employee traveling request form
• Performing admin job such as (Fix asset and non-fix asset management for HR Department, Request and stock management for HR stationary
• Perform other tasks assign by supervisor

• Clearly scoping project requirements, define project timelines, manage timelines, and provide visibility to stakeholders.
• Assist with the coordination of internal technical teams and sub consultants.
• Ensure solutions meet customer requirements; develop and manage detailed planning

• Support a team to meet the service level agreement for documentation preparation and system.
• Support daily administration for loan documentation and system in full compliance with the policy and regulation requirements.
• Prepare facility agreements and other related documents.
• Prepare loan disbursement and other related works/transactions.
• Prepare internal and external loan reports and other related reports.
• Coordinate relationship with internal and external stakeholders for any credit administrative support needed

• Lead deposit unit to reach target as set by the bank
• Prepare marketing plan and strategy to launch new products and increase volume deposit
• Provide coaching and training to deposit unit to generate new customers and maintain existing customers
• Lead on increase bank reputation among competitors in alignment with target deposit customer’s segmentation
• Lead, analyze, and generate survey deposit report about competitor and present to management
• Build up more networks through social media and introduce the bank’s overall services align with customers’ need
• Maintain relationship both existing and new customers with excellent services
• Support to solve any compliant from customers

• Perform daily Journal checking.
• Perform daily billing and bill payment by Cardholder
• Perform daily key-in all accounting record to System
• Reconciliation of Account Payables
• Prepare file upload to T24
• Clear Visa ATM
• Other duties assigned by Supervisor

• Prepare work plan of quality and quantity assurance weekly and monthly.
• Lead technical team to conduct quality and quantity inspection of BVM’s partner stations planed and in compliance with the company’s QA policy and procedure.
• Conduct overall inspection of BVM’s partner station to ensure he/she follows the trademark agreement.
• Work with independent Lab institute to do quality inspection regularly to ensure the product meets the standard quality.
• Verify and communicate the quality inspection results to relevant stakeholders.
• Provide advisory or and technical assistance on quality assurance to BVM’s partner station as required to ensure he/she follows the QA policy and procedure.
• Well manage the company’s resources, for example QA equipment/tool.
• Conduct routine equipment calibrations, verification, and function checks.
• Conduct transparent investigation if there’s any incident/issue related to product quality and quantity.
• Train and coach technical team members (and other stakeholders if required) on related QA management skill.
• Produce and document QA report.
• Support Technical team and stock control work.
• Other tasks as assign by Operations Manager.

• Assist company’s distribution and sales division in the preparation of credit contract and other relevant document to ensure credit offered to client is being documented properly in writing.
• Work with credit committee to establish related SLA for credit document preparation and manage daily workload to ensure the SLA is adhered to.
• Build and maintain strong and effective relationship with all other related departments and units to achieve company’s goal.
• Consolidate and produce accurate financial and non-financial credit conditions/covenant report in timely manner to credit committee as per the require schedule.
• Be the custodian for daily arrear/excess report and ensure tracking and escalation of irregularity is done on regular basis to the company’s credit committee.
• Perform internal credit auditing function on client’s folder (both physical and virtual), on credit contract, and on collateral to ensure proper documentation of client’s file, and safe keeping of both credit contract and collateral.
• Liaise with Finance Department on credit facility set up, and amendment to ensure no loopholes in credit administrative before facility is to be utilized by client.
• Liaise with company’s lawyer or external lawyer to ensure credit contract/document is executable in accordance with the law of the Kingdom of Cambodia.

• Reconcile and check daily stock QTY in system versus the physical stock repot from warehouse.
• Monitor any update on costing in the system which performed by procurement team during and after loading of new shipment.
• Make cost adjustment in the system to make sure that weighted average cost per unit is up to date and reconciled between GL and Stock Report for management review.
• Ensure all the costing and actual stock quantity is accurate for month closing and year end closing.
• Confirm on import tax on petroleum product.
• Assist the tax team for reconciling monthly and yearly tax declaration and file the payment request to management and perform the transaction in the system.
• Review company monthly and annual tax declaration accurately and timely and able to find the deficiency and suggest improvement in the current system, especially in developing and implementing tax planning.
• Recommend, establish, and monitor the implementation and maintenance of accounting control procedure or guideline.
• Analyze the business transaction and propose the COA mapping once there is the new business nature or project.
• Able to resolve any discrepancy or variance from reconciliation work.
• Oversee accurate and appropriate recording of all the company expenses, revenues and balance sheet items and make sure they follow existing standard and law.
• Compile and analyze financial information to prepare the financial statements including monthly and yearly accounts making sure that the account balance and transactions are completed, accurate, and maintained in compliance with accepted accounting policies and procedures.
• Make certain that all financial reporting deadlines are met.
• Prepare monthly and yearly reports for management.
• Other tasks as assigned by management.