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• Develop web base application.
• Develop code for company’s billing system, mainly dealing with back-end function
• Design pattern of MVC
• Operate & develop billing system 24h/7
• Research and develop new products and services for billing section
• Update website (desktop & Mobile)
• Maintain and update the existing products and services for billing section
• Response on process billing operation in backend
• Support and collect data from other departments
• Other tasks assigned by Manger.

• Objectively assess a company’s ISP business processes. Assess the company’s risks and the
• efficacy of its risk management efforts.
• Ensure the existence of policy and procedures and they are well implemented.
• Ensure the company is compliant with relevant laws and statutes.
• Evaluate internal control and make recommendations on how to improve it.
• Identify shortfalls or gaps in all processes (operations, financial and technical)
• Promote ethics and help identify improper conducts.
• Assure safeguards of company’s resources (finance, assets, property…etc.).
• Investigate fraud. Communicate the findings to the management and company’s leadership.
• Follow up with the concerned departments to implement corrective and preventive actions based on the audit recommendations

• Coordinate with all departments related to Billing and Software development. 10%
• Review with supervise transaction entry and adjustments 10%
• Work with deputy managers and developers to design algorithms and flowchart. 10%
• Integrate software components and third-party programs 10%
• Drive stakeholders to complete documentation relating business requirements and capturing system designing specifications
• Strategically decide whether we can inherit existing /support legacy code bases –and how we handle our growing levels of software support
• Facilitate technology and methodology decision making throughout team, including standard of system architecture, reusable code base development, versions of software tools, best practice, source control and deployment processes
• Keep up to date with the latest software development technologies and methodologies. Manage all development projects, development team and report on status of development, quality and system performance to top management
• Make sure that all training and support that team members require is delivered internally or externally. Plan for team growth considering the blend/level of skills required within team
• Write clean and healthy structured, well documented code. Design and build database schemas with integrity and scalability with data access layers that are optimize for performance and security

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Call Visit – all customer types
• Site Visit - all customer types
• Deal direct with all type of existing customers VIP, SME and Home
o Customer request termination
o Change plan upgrade and downgrade
o Convince customer to make prepayment as much as we can
o Price concern / Bidding / Price review / Promotion
o Agreement (SLA) / Contract renewal
o Loyalty upgrade speed process
o Move account from Online to IH / from IH to Online
o Migration / C location
o Testing speed
o Change service plan from PPPoE to IP Port / from IP Port to PPPoE
o Backup link - Equipment / CPE…….etc.
o IP Static / China - Re-activate
o Compensation request
o Technical concern
o Assist and pass to TS for checking as soon as possible
o Daily activities report

• Promote and sell the products and services (Internet, VoIP, and Solution etc) and look for Potential customers in order to close sales
• Control and sell prepaid card (iTop and OTL)
• Commit to meet the sales target and KPI
• Advise customers on getting service upgrade or how to use best the services bought
• Describe and explain products and services to customer
• Prepare quotation for customer
• Provide sales service to customers
• Assist during promotional activities: manning road shows and exhibition shows.

• Develop and conduct E&S assessments and prepare E&S highlight reports for publication and dissemination;
• Monitor E&S development and consult external actors to keep E&S indicators, policy and procedures updated;
• Initiate Social Responsibility Program linkages with other actors and put forward proposals to E&S Committee and senior management for their consideration and selection;
• Represent Amret as a member of the Social Performance Task Force to learn about the developments, the best practices, and update E&S Committee and senior management on must-do steps for being successful E&S;
• Facilitate with lenders to ensure that Amret is well implementing Client Protection Principles (CPP) and Exclusion List;
• Analyze and conduct market survey & intelligence to be aware gaps between existing methodology guide and implement with situation change;
• Disseminate the Credit Risk Methodology to staff to ensure they understand the concepts and condition to implementer properly;
• Cooperate with related departments in identifying and developing systems and training methodology guide to ensure smooth and timely product launch activities with risk mitigation;
• Follow up and support staff to ensure proper implementation of policies and application of methodology guidelines and collection of feedback for better to modification.