Job Description
• Conduct and prepare the training to ensure all training facilities and manpower are well managed, training programs are well scheduled and clearly communicated to the sales force;
• Work with Distribution channels to effectively deploy training;
• Monitor the daily operations to delivery to ensure daily activities are carried out effectively;
• Control the training administration to ensure that training attendance are properly documented;
• Control the planning and administration processes to make sure sales, partner bank staff are properly supported in their training needs;
• Provide training/ coaching to Trainers/UMs to make sure that they are well equipped with necessary skills & knowledge to deliver training courses effectively;
• Any other tasks assigned
Job Requirement
• Bachelor degree preferably in Education, English, Economics, Insurance, Management or other related field in finance industry from any reputable institution.
• A sound communication skill which ensures the effectiveness to convey instructions to subordinates.
• Great critical-thinking skills to identify the training needs of the business aligned with the available resources.
• A reasonable decision-making skill
• Good interpersonal skills which enable the workplace with collaboration, care and understanding.
• Practical leadership skills on training, coaching, motivating and counselling to staff and agency
• Meet all the deadlines and requirements of individual/ team assignments and projects
• Be able to work independently with minimal guidance
• Be a able to work effectively with other stakeholders or team member with highly professional integrity
• Be strong in planning and execution by developing and consolidating the weekly, monthly, quarterly and annual training plan and calendar for all training programs.
• Monitor progress and results of implemented training programs and continuously improve on their quality and responsiveness to the needs of sales forces.
