• Responsible for the deposit and ATM Card functions of LOLC with particular to deposit mobilization and financial services to ensure the long term growth.
• Manage relationship supervisor and ensuring teams enable to work smoothly and effectively and achieving plan.
• Understand customer and market dynamics and requirements necessary to initiates development of action plans to penetrate new markets.
• Work with branches to find out strategies for collecting deposit, ATM Card and financial services and monitor sale target to ensure achievement the target.
• Maintain ongoing vigilance for early signs of potential loss of deposit and financial services customers.
• Provide leadership and drives relationship supervisor, motivation, staffing and coaching effectively and efficiently to ensure strong growth of deposit and financial services.
• Report the sale report vs. plan and identify the strong and weak points for developing sale strategies and make customer satisfaction daily, monthly and yearly.
• Enforce discipline necessary for efficiency, good staff morale and promotion of the LOLC’s corporate image.
• Develop and maintain friendly, open, reciprocal working relationships and communication channels with all staff of LOLC.
• Perform other tasks which assigned by Relationship Management Manager.