• Lead CBS team to support effectively with satisfaction
• Ensure core banking system is available and can response to JMC business requirements.
• Closely coordinate with software vendor to resolve system problems caused by users, hardware and software.
• Create new branches, products, features, modules… up on request.
• Enter, Modify, and delete data, where permitted.
• Consider both "back end" organization of data and "front end" accessibility for end users.
• Control access permissions and privileges to core banking system.
• Support system upgrades, new features and/or product test, and apply fixes/patches
• Provide system training and support to Head Office and Branches.
• Perform other tasks assigned by manager.
• Other tasks will be assigned by line manager;