Duties and Responsibilities:
- Develop user guide and guideline regarding to POS services.
- Ongoing monitor POS both operations and risk identification to minimize down-time and to identify suspicious cardholders /transactions including onsite inspection.
- Conduct onsite visits to find out any negative activities in operating POS as well as non-compliance of policies, forms’ completion, or any other further mistakes of agent/merchant.
- Assist control in all aspects of local POS operations by providing support to assigned branch POS agent/merchant.
- Perform POS systems audits and POS onsite audits.
- Assist in implementation and ongoing training. Coordinate personnel transitions that may be needed to support the system and/or process.
- Ensures that proper security procedures are followed to minimize risk and loss.
- Perform other tasks assigned by supervisor.