• Implement sales target and action plans to achieve expected productivity and quality of leasing portfolio.
• Implement sales target and action plans to achieve expected productivity and quality.
• Assist branch manager to distribute sales targets to sales team members and engage them to deliver outstanding performance for their own and high profitability for the branch.
• Implement the company’s strategies to penetrate markets in the operational areas.
• Help sales team build and maintain close relationships with prospects, clients, and local authorities.
• Ensure that clients are well selected, all applications are well assessed before approving, good customer services are delivered, and portfolio quality is well managed.
• Ensure that the branch has enough facilities, adequate number of credit salespeople and those employees are well trained, and all processes are in place to perform services for customers.
• Oversee overall performance and the quality of customer service the salespeople delivered to ensure customer satisfaction. Take remedial actions if weakness or issue is found.
• Ensure that all AMK customers get aware of all the channels made available to them so as to promote cross-sales and repeated business.
• Lead team members to solving credit-related and operations-related issues and problems on the ground.
• Work with branch manager to conduct annual appraisal and ensure that subordinates’ strength and weakness are well identified and improved.
• Pinpoint business opportunities in existing and new operational areas and bring forward to branch manager.
• Help branch manager observe market trends to better understand competition and to identify threats.
• Lead salespeople to implementing all marketing activities such as promotional campaigns, new product rollouts
• Report about problems or issues regarding such operational materials as policies, procedures, Report the information about changes market competition.
• Report the information about changes in market competition.
• Report summarized information on some regular basis (weekly, monthly, or whatever) in terms of any activity or results.
• Ensure good working environment at workplace, subordinates have good relationship with one another, good liaisons with local authority and other stakeholders.