• Prepare documents/guidelines to related tasks.
• Day to day operational tasks such as proactive maintenance, monitoring performance, incident and problem management, backup & recovery across the network configuration.
• Assign user passwords and privilege and maintain data integrity.
• Learn and understand System Administration functionality.
• Work as team to support user and report to supervisor.
• Has self-development by research, training internal and external.
• Bright/Innovation idea for self/team improvement is additional benefit.
• Fully support, configure, maintain and upgrade corporate customer’s networks and in house servers.
• Install and integrate new server hardware and applications.
• Support and administer third-party applications.
• First line support for hardware/ software problems. Monitor problems and report the issue to Local Services Partners or vendors.
• Ensure network security and connectivity.
• Resolve problems reported by end user.