• Ensure core banking system is available and can response to JMC business requirements
• Closely coordinate with software vendor to resolve system problems caused by users, hardware and software
• Create new branches, products, features, modules…up on request
• Support and upload CBC data on weekly and monthly basis
• Maintain and develop report based on requirement
• Backup and restore data based
• Support system upgrades, new features and/or product test, and apply fixes/patches
• Provide system training and support to head office and branches
• Perform other tasks assigned by supervisor.

• Learn and understand Core Banking system configuration and functionality.
• Assist in assessment of the training needs; coordinate, direct and participate and acts as the leader resource person in any MIS training.
• Develop/modify/Configure T24 applications such as Product Lending, Deposit, Account, Version, Enquiry, and Routine based on requirement.
• In coordination with SD unit, MIS team, System Administrator team and Software Development team to prepare and update all manuals for the computerized management information system (MIS).
• Ensures that the MIS computerized system produces reports on time and supplies the reports to appropriate management personnel.
• Determines report requirements of Management, National Bank of Cambodia, and donor agencies and ensures the accurate and timely submission of them in coordination with the finance and field officers.
• Represent branch users for all functional and administrative MIS issues.
• Installs T24 software upon instructions from the IT department.
• Support and handle any other tasks assigned by the DHITD/HITD or CIO.