Job Description
• Prepare business plan and target.
• Set up business strategy and marketing program to fulfill the target and plan.
• Preparing policy and procedure for loan.
• Develop products and services.
• Establishing and maintaining effective relationships with new and existing customers.
• Resolving customer problems and complaint.
• Responsible for monitoring staff’s customer interaction to ensure customer focused behaviors/service standards are followed. Provides appropriate training when necessary.
• Ensure that regulatory compliancy standards are met.
• Monitor/provide training on products and service for new staffs and update.
• Negotiate rate and charge with customers.
• Analyze all credit proposals of clients and recommend to Credit Team for approval.
• Manage and control for full principal and interest collections.
• Manage and control NPL cases.
• Prepare weekly/monthly/yearly report for management.
Job Requirement
• Master degree/Bachelor Degree in Banking and finance, Economics, Business administration.
• Work Experience in banking sector at least 3 to 5 years and especially 3 years in loan business.
• Carries deep analytically thinking and interpersonal skill.
• Full Knowledge of Loan process.
• Good Knowledge of finance and banking law.
• Proficiency in English is a must (Fluent in speaking, writing and reading).
• Computer literacy such as Ms. Words, Excel, Power Point, …etc.
• Willing to work under pressure and as a team.
• Integrity and self-motivated.
• Self-started, resilient with the ability to follow through on issues and bring them to resolution in a timely and reasonable manner.
• Customer oriented person and carried sufficient leadership skill.
