Job Description
• Promote saving, current account and deposit products.
• Assist planning and execute marketing strategy and preparation of marketing work.
• Manage/ organize/ support promotional activities, product launch, information distribution
• Oversee/ manage the servicing of customer accounts
• Cross sell other banks products-remittances, retail loans.
• Provide solution to customer’s financial needs.
• Deal proactively with the bank customers to fulfill their banking requirements and solve their queries efficiently.
• Assist in ongoing service related initiatives/projects
• Ensure staff is handling branch/customer inquiries in professional manner
• Monitor and track bank deposit rates and feedback for ALCO/ Treasury.
• Conduct customer satisfaction surveys and feedback program
• Cooperate with marketing officer to sell the bank’s product and services to the public.
• All other matters ancillary to the above and to perform any other related duties that management may require from time to time.
Job Requirement
• Bachelor degree in banking & finance or any related field
• Some experience in the sales in finance/banking industry preferred.
• Customer-centric – ability to place client’s needs and interest on par with your own
• Sales oriented – demonstrate good communication and negotiation skills
• Good job knowledge – stay relevant and updated on job and products’ knowledge
• Teamwork – ability to share job knowledge and ideas with colleagues
• Creativity – Implement effective methods to improve workflow &/or end results.
• Excellent interpersonal/communication skills
• Patient, creative and able to multi-task
• Location:Stung Treng Province, Preah Sihanouk Province, Kampong Speu Province, Kandal Province
Department/ Branch: Stueng Treng, Doun Keo, Preahsihanouk, Oudongk, Boeng Keng Kang, Mean Chey, Tuol Kouk, Chbar Ampov, Mao Tse Tung, Tek Tla, Stoeung Mean Chey, Monivong, Norodom, Kampuchea Krom, S’ang, Kong Pisei, Kaoh Thum
